Support

Questions, bug reports, or feedback about the ZEBOX iOS app? Email us at support@zebox.ai and we’ll get back to you within two business days.

Common questions

A card won’t scan. Recognition works best with the whole card in frame on a contrasting surface, in even light. You can also import a photo of the card from your library instead of using the camera.

Where do prices come from? Market prices are refreshed daily from TCGplayer market data. They are informational snapshots, not offers to buy or sell.

How does sync work? Your collection lives on your device. Signing in (Apple or Google) syncs it to your account so it follows you across devices.

How do I delete my account? In the app, go to Profile → Delete account. This permanently removes your account and all synced collection data. You can also request deletion by email.

Legal

See our Privacy Policy and Terms of Service.